E02 - Meaning

Ambient around Gas valve in the fire too hot (exceeded 72°C). Note: This error protects the fireplace and the valve from excessive temperatures.

Possible reasons:

  • Faulty installation of fire ( not sealed in correctly in fire opening).
  • Problems with chimney (insufficient air circulation)
  • Poor position of Ceramic parts (i.e. coals logs or matrix)
  • Note: Batteries do not tolerate well high ambient temperatures, eventually this could cause them to leak and damaging the valve and new valve will be required and is not covered by any warranty. Typically the maximum temperature for alkaline batteries is 50 C.

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