My remote controlled gas fire will not light

Remote controlled gas fires can use batteries in the hand held remote control and the product. Batteries in gas fires are nearly always AA batteries, but must be at very least an Alkaline battery. Do not use low energy batteries. Please refer to your installation instructions for the amount and location of your battery. If your gas fire still fails to light, please remove the batteries from your gas product for 30 minutes then replace and retry.

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